Who are the participants?
People under 65 years of age with significant and permanent disability, who meet the Australian residency requirements may be eligible for participation in the Scheme. There are more details on the NDIS website about how to access the Scheme.
The Scheme funds supports that are reasonable and necessary for participants to achieve their goals. The main objective is to enable each participant to build skills and capacity so they can participate in the community and the economy and live an ordinary life.
The Scheme helps participants:
- maintain informal support arrangements
- access community services and supports
- receive reasonable and necessary funded supports
- access mainstream services and supports.
Co-design with participants in 2015-16
The Agency has continued to listen and learn from participants to ensure that the processes designed to give them access to supports work.
Based on feedback from participants that the pathway was too complex, the Agency has been working hard to refine the process to allow participants to achieve choice and control.
Five guiding steps have been developed to follow with each participant through the Scheme.
The participant pathway
Once the full Scheme is rolled out, a participant’s journey will involve five stages:
Figure 3: The participant pathway
The participant portal was developed in 2015-16 to assist participants with their plan. The portal is an online tool available through the myGov website that keeps all of a participant’s documents together. Participants can access their plan on the participant portal and if they choose to self-manage their funding, they can also process payments through the portal. The Agency can still help manage payments to providers.