Partners will in many cases be the face of the Scheme. They will be involved in the Agency’s governance and planning for the Scheme.
There has been development in how partners are trained to ensure that the Scheme is delivered seamlessly across both the Agency and service providers. They will bring strong skills, experience and ideas that the Agency will explore and integrate where appropriate. As the Agency learns to work with new partners, it will embrace their ideas and innovation to improve services and outcomes.
Local Area Coordination
Local Area Coordination (LAC) is another part of the Scheme that relies on partner organisations to supply a workforce who are experts in local knowledge of services and community.
Local Area Coordinators from partner organisations will work in local communities across Australia to:
- assist Scheme participants connect to their community
- provide short-term help to people with disability who are not eligible for the Scheme
- work with the community to make it more inclusive.
Within the first five years of the Scheme it is expected that LAC will:
- support 60-70 per cent of all participants
- provide assistance to connect to and build informal and natural supports
- provide assistance with the planning process and effective implementation
- work with people who are not participants of the Scheme as part of Information Linkages and Capacity Building
- work with community, providers and mainstream to build inclusion
- provide some outreach by being visible and active in the community
Local area coordination in action
During November 2015 and March 2016 the Agency in Tasmania worked with LAC partners to conduct 85 information sessions across the State. The majority of these sessions were held in rural and regional areas and over 480 people attended. Sessions provided basic information about the trial site and access requirements in Tasmania. A number of potential participants were identified as part of these sessions and have since accessed the Scheme for planning.
Community Connectors operate in the Nepean Blue Mountains and Queensland. Their role is to connect potential participants with the Scheme. They have a deep cultural understanding of the community they are working with, as well as knowledge of the Scheme. Community Connectors build awareness and understanding of the Scheme, assist people to access the Scheme and assist participants and their families to scope their goals and prepare for a planning conversation with an NDIA Planner or LAC.