The Agency’s values align to the values that apply to all Australian public servants.
The Agency’s values help it to shape how its people individually and collectively
behave across the Agency.
The Agency is committed to certainty of funding for high quality, equitable and effective supports that respect the diversity of all people with disability.
The Agency works locally and in partnership with participants, their families and carers to ensure they have choice, control and a voice in determining the supports, services and community activities they need in their lives.
The Agency shares a mutual responsibility with participants, the community and providers in providing high quality supports, which maximise potential, independence, integration and inclusion in the community.
The Agency sees every task and interaction as an opportunity to learn and continually improve performance. The Agency is reflective, asks for and acts on feedback, and constantly evaluates its performance.
The Agency is fair and transparent, does as it says and says what it does, so as to build trust and respect among people with disability, their families and carers, employees, providers and the community.